★★★★★ June 13, 2021
THE BEST SERVICE AND PRODUCTS!
I got married in July 2020 and my husband and I were searching for a tent to hold 400 guests, tables, chairs, lighting, chandelier and drapes for our wedding when we came across Vincent, all I can say is WOW! Service- we spoke to Vincent early 2020 when we were planning our wedding before the pandemic hit, he was absolutely incredible the entire way through! As soon as we met him we knew we were booking him. He was extremely customer centric and wanted to ensure we were happy. He was flexible, patient and reasonable. He never hesitated to pick up the phone to answer our detailed questions at any time of day! He was respectful and made sure we were going to have the wedding of our dreams! He stressed the importance of customer service in every interaction. Couple months later when the pandemic hit he did not try to rip us off and force us with our original 400 guest contract. He was HUMAN and that’s what mattered most. He was flexible to meet our changing needs and delivered accordingly. Through out the months leading up to the wedding the country was in a very uncertain state which inevitably meant we did not know if we were going to have our wedding on said date, but we got lucky and were able to have a downsized wedding. Vincent insured he would be there to adjust to our needs and made sure we still had the wedding of our dreams! This was a HUGE part of our wedding and everything was executed flawlessly!! He came to the venue the day before to set everything up, we had to make a last minute change the day before the wedding and he still accommodated with us. Overall I would HIGHLY recommend booking your party needs with Vincent Event rentals. Products-You get what you are promised! Everything was exactly what we wanted and was delivered and picked up with utmost care! You will not be disappointed at all. Quality was top notch and no concerns at all!! Our family and friends loved everything! They will always go ABOVE and beyond the call of duty and ensure everything is nothing short of perfect!!!!! We will be his customer for life and have already recommended him to our friends and family! If you are thinking twice DONT and know you are in good hands!! Shalini & Ajeathe